Cookie notices

 Mukamalah Aviation Company limited (“Mukamalah”) is established in the Kingdom of Saudi Arabia (the “Kingdom”) and registered in the city of Dhahran under commercial registration no 2052102164.

Mukamalah is a wholly owned subsidiary of Saudi Arabian Oil Company, a Saudi joint stock company established in the Kingdom by virtue of Royal Decree No. M/8, dated 4/4/1409H (corresponding 13/11/1988G) with fully paid capital of SAR 60,000,000,000 and registered in the city of Dhahran under commercial registration no 2052101150.

Mukamalah owns and operates this website and related mobile applications (together “Site”). Before using our Site, please read this cookie policy carefully.

Cookies

We may obtain information about your general internet usage by using cookie files stored on your computer or device (“cookies”). Cookies are text files containing small amounts of information which are downloaded to your computer or device when you visit a website, or use an App. They help us to improve our Site and to deliver a better and more personalized service.

We may use both “session” cookies and “persistent” cookies on the Site. Session cookies will be deleted from your computer or App when you close your browser/ App. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the Site; keep track of your selections and if applicable any bookings; prevent fraud and increase Site security; and other uses. We will use the persistent cookies to: enable our Site to recognize you when you visit; keep track of your preferences in relation to your use of our Site; and other uses.

Cookies we use

We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at google.com/privacypolicy.html.

You can find more information about cookies and how to manage them at allaboutcookies.org. You may disable cookies by changing the settings on your browser. However, if you do so, this will affect your enjoyment of our site and we will no longer be able to offer to you a personalized service.

How are third party cookies used?

For some of the functions within our Site we use third party suppliers, for example:

when you visit a page with videos embedded from or links to YouTube. These videos or links (and any other content from third party suppliers) may contain third party cookies,

We encourage you to consult the privacy policies of these third-party vendors on their websites for information regarding their use of cookies (please see more information below).

List of cookies

Google Analytics: We use Google Analytics to understand how our media campaigns work and how you interact with our Site in order to improve the user experience. tools.google.com/dlpage/gaoptout.

Google Analytics – GA4: We use Google Analytics – GA4 to identify unique users across browsing sessions.

Google Doubleclick – GTM: We use Google Double Click to understand how you use the Site and engage with any other advertisement before visiting the Site. This tool is also used to present you with ads that are relevant to you according to your profile.

Sitecore: We use Sitecore to understand your language preference when navigating the site and further, Sitecore creates a unique session ID for you which keeps track of all the information regarding that session.

Sitecore Analytics: Provided through Windows Azure, we use Sitecore Analytics to affinitize a client to an instance of an Azure Web App.

YouTube: We embed videos or insert links to videos from YouTube on our website(s). As a result, when you visit a page with content embedded from or linked to YouTube, you may be presented with cookies from YouTube.

Social Media Cookies: We sometimes utilize cookies from social media partners such as LinkedIn (https://business.linkedin.com/marketing-solutions/insight-tag), Facebook (https://www.facebook.com/business/help/1021909254506499) and Twitter (https://business.twitter.com/en/help/campaign-measurement-and-analytics/conversion-tracking-for-websites.html) who drop cookies on your device when you visit our site. This means that when you later access such social media sites, adverts may be displayed to you which are more tailored and suited to your potential interests.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.